The second-hand marketplace Shoppers Voice Anger Over Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.
Social Media Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Updates
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices after backlash from users.